BE
Berto E
1 reviews | Active since Jan 2021
15 Mar 2021, 09:25
Poor service
Incorrectly listed my account on Experian for non payment and I do not even have an account with them. I am struggling to get the Experian listing removed since January 2021 every time they tell me I must wait 4-6 weeks and nothing is done. I do not know what to do anymore.
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Vodacom's replyOfficial
15 Mar 2021, 09:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Mar 2021, 09:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team