POOR SERVICE

We have been struggeling with our internet services at the lodge for almost two months now. i have reported the fault many times but to no avail. I am being told that it is a techinal issues which they are monitoring. The whole property is on vocaom and even though we are not a huge comapny that pays thousands for services we do still pay A LOT of money each month for wifi, data, airtime etc. It is absolutely RIDICULOUS that we have to pay so much money for NO internet service and for NO service from vodacom to repair the issue. i report and follow up every single day. We are getting MAJOR complaints daily from our guests due to the WIFI being poor but we cannot do a thing as vodacom does nothing to restore and fix the problem! I am fed up with poor service!