TK
Thabsile K
1 reviews | Active since Nov 2014
03 Dec 2021, 20:10
Poor service
I recently upgraded my contract and Vodacom was going to send the phone via RAM courier. I've been waiting for my new phone for over 2 weeks!!! I contacted RAM courier and still have not received the phone. I am thinking of cancelling this upgrade because the service I have received from both Vodacom and RAM courier is pathetic!!
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Vodacom's replyOfficial
05 Dec 2021, 13:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Dec 2021, 13:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team