Poor service

After doing my upgrade online, I was informed by the consultant that device was out of stock, but Vodacom are awaiting delivery. After I waited 2 week without any feedback from Vodacom, I called them only to get 3 different stories on why I still have not received my device. One consultant said that Vodacom are expecting delivery only in a months time, one said the device are discontinued and the last revered me to the supervisor. This is really poor customer service, if you can call it that.