TM
Thobeka Mbhele-makhubo

1 reviews | Active since Oct 2019

03 Oct 2025, 21:21

POOR SERVICE

Stay away from Vodacom fiber, it takes more than 3 days just to activate, each time I call I am told different stories, the next thing activation department has close, and they don't have a line, they can't be called, they can only send emails and wait for the response of which the day goes by without a response and you just have to WAIT.....

0
Replies (1)
Vodacom
Vodacom's reply04 Oct 2025, 08:19
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team