Poor service

I signed up for fibre with vodacom in july 2022 and the sent someone to install wjo then adbised that the box outsidemy yard was faulty and it fies not have power. I have been calling since and nothing is happening. Spoke to Craig,then my partner spoje ntsuku and i called again spoke to syril and all this people promised to attend to my query or escalate. Im feed up xem, this poor service at its best.