Poor Service

Customercare e-Mail does not work either hence this media

It has now been 2 weeks that we here in Bethulie are having such poor Vodacom reception. The system is moreoff than on: 31 October off from 18H00 and still off at 06H00 on 01 November 2025.

It is the End of the Month and start of November we need to do Internet payments etc but NO Vodacom has other IDEAS for it's clients, System came back on @ 11H45 SAturday Morning CRAZY I pay good money for what Vodacom is supposed to give uninterrupted service.

But NO Vodacom is unable to supply this.

Since 21 October 2025 Vodacom system has been off and on sometimes the system is off for a few hours then comes on: But it is frustrating. You can check your systems and you can see that Bethulie is effected badly.

I feel I need to send this e-mail to the Consumer Protection Board as well.

I pay monthly without fail but Vodacom is unable to supply uninterrupted service to me. Maybe I should pay Vodacom how you supply me with your service. Like Now and again, One day R10 next day R5 next day nothing etc.

Is this fair no I don't think so.

Please get you Tower service fixed in Bethulie.

Please, please can you get your Technection to resolve this issue,

I need a refund for the times Vodacom could not supply me with what I pay for.