PL
PATRICIA L

1 reviews | Active since Feb 2013

27 Dec 2023, 09:47

POOR SERVICE

I did an upgrade 3 weeks back till today I have not received my phone Everyday they tell md they will get back to me.If phone not received today please cancel my contract

0
Replies (2)
Vodacom
Vodacom's reply27 Dec 2023, 12:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
PL
PATRICIA L's update27 Dec 2023, 13:46
Reviewer Update
If I do not receive my phone today please cancel my contract...I can't wait 3 weeks just for an upgrade done online