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nancy B
1 reviews | Active since Aug 2016
15 Feb 2025, 16:43
Poor service
We been waiting for delivery from Vodacom through Skynet...worst service ever messes up your day daily with messages of delivery but it never happens.. Vodacom should try a different approach regards to customer services..more than two decades with Vodacom am even at a loss of words two weeks later still not delivered.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Feb 2025, 08:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Feb 2025, 08:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
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nancy B's updateReviewer Update
17 Feb 2025, 09:31We are still waiting on more communication...this is not right since the 2nd February waiting for delivery please guys ..it's not free we are paying for these phones..
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nancy B's update17 Feb 2025, 09:31
Reviewer Update
We are still waiting on more communication...this is not right since the 2nd February waiting for delivery please guys ..it's not free we are paying for these phones..