TC
Tanishia C

1 reviews | Active since Nov 2021

10 Nov 2021, 11:49

Poor service

Good day,

As per this month 13 November my contract ends.

I have tried numerous times to upgrade and with no luck for the last 5months of trying.

I no longer wish to be part of Vodacom. I've logged quarries and been to Vodacom shops phoned head office.

Always say they going to call back they never do, receive an sms numerous times saying problem resolved ticket closed.... Yet no luck same old problem.

I would not even recommend Vodacom to anyone. Because of the fact that the service is so poor.

0
Replies (1)
Vodacom
Vodacom's reply10 Nov 2021, 13:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team