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roberta S
1 reviews | Active since May 2017
05 May 2020, 10:05
Poor service
Very poor service, trying to get a tablet online for the last 2 weeks, after I eventually got through, I was told that I dont qualify for that specific tablet but I do for a Lenovo, I said that doesnt make sense... very bad service.. I then called again when I got through i was asked all questions and then put on hold until call gor cut as it went to survey. Very dissapointed..
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Vodacom's replyOfficial
05 May 2020, 11:26Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 May 2020, 11:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team