WM
Werner M
1 reviews | Active since May 2019
04 Feb 2022, 07:16
Poor Service
After someone **********ly added a device to my account in December 2021, I now have issues on my account which according to Vodacom is in arrears. In removing the device that was **********ly added to my account, they also deactivated my debit order for my account which I had to reactivate again.
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Vodacom's replyOfficial
04 Feb 2022, 07:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2022, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team