Poor service
I have purchased a cellphone from vodacom mafikeng on contract, within three days of the purchase I've returned the cellphone back to the store, however a month later I got billed twice for a cellphone that is not in my possession.
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Replies (2)
Vodacom's replyOfficial
14 Oct 2020, 07:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Oct 2020, 07:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
18 Oct 2020, 09:37Ive received a call from a consultant I'm still awaiting feedback
's update18 Oct 2020, 09:37
Reviewer Update
Ive received a call from a consultant I'm still awaiting feedback