CP
Candace P
1 reviews | Active since Apr 2019
21 Jul 2021, 16:45
POOR SERVICE
POOR SERVICE: My account has been debited with R600 which is incorrect. I have 2 sims active *** and a data sim (I***). Calling your call centre is pathetic. I want someone to call me to explain this bill and cancel both contracts. Contact me Rodney Steed on *** urgently
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Vodacom's replyOfficial
22 Jul 2021, 07:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jul 2021, 07:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team