AB
Annamarie B
1 reviews | Active since Aug 2021
31 Aug 2021, 07:30
Poor Service
Have app**** for fibre on 12 August 2021 it was approved the same day the weekend of 14&15 August my Installation was done.... On the Monday I received a call from the installer saying that I must phone to activate my router..... Today its the 31st of August still no Internet access..... Everytime I call I get told that they would get back to me. My service request still pending..... What pathetic service is this......
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Vodacom's replyOfficial
31 Aug 2021, 08:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Aug 2021, 08:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team