Poor service

Decided to purchase a contract online on the 7th. Process was very quick, until it wasn't. Wow, what a MISSION. Agent call me and I requested to keep my original number. Firstly device color was incorrect. Then I was unable to complete the Debi check even though I was sent the debi check mandate... Called vodacom as per number provided and was transfered and given different numbers to call. Called so many times but was always given different number. Eventually someone calls me, then tells me they nw have to do another application and cancel the other... Finally today I managed to get the info sorted for the contract, and guess what, suddenly I get a message to say the device I ordered is out of stock. Wow. It's almost a week later and now still no phone. Then I get asked to call the customer care line should I want another device. No way. I'm not impressed with service and I didn't even start the contract. You call me to tell me cause there was stock when you completed my order!