LA
Lawrence A
1 reviews | Active since Mar 2009
27 Oct 2020, 08:00
POOR SERVICE
I have had my cell number for over 26 years with Vodacom I seems that my cell number is been tapped into by a third party I called Vodacom for help ,I called the help center 082190 without joy I was told to call the head office which i did Once again without joy I have simply Ignored the person on the other side just put the phone down on me, I could hear everyone laughing and talking Time of call 14h11.VODACOM simply just employs people that are totally *********** to help loyal custermers they are a jock.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
27 Oct 2020, 08:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Oct 2020, 08:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LA
Lawrence A's updateReviewer Update
28 Oct 2020, 12:15This is a copout from Vodacom as I feel there must be someone who works Vodacom who gives access to their system or Vodacom them selves
LA
Lawrence A's update28 Oct 2020, 12:15
Reviewer Update
This is a copout from Vodacom as I feel there must be someone who works Vodacom who gives access to their system or Vodacom them selves