KT
Keshia T
1 reviews | Active since Jun 2017
04 Aug 2022, 09:07
Poor service
I have a samsung Z flip for 1 year, phone has already been sent to advance repair center 4 times due to screen issues, cracking and going black.
I called the call center 4 times escalating that I want a different Samsung device. No one knows how to help with the query.
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Vodacom's replyOfficial
04 Aug 2022, 10:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Aug 2022, 10:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team