YN
Yoshen N
1 reviews | Active since Sept 2013
09 Sept 2024, 15:04
Poor Service
Good Day
Please can you sort out my contract on the *** number. The lady upgraded my datat but did not tell me it will be for home internet only. I am using this phone as my daily mobile cell phone. I need to be able to make out and receive call which I am not. yourl are putting my life in danger as I use my phone as my life line. please open up my line. Please email me because I cannot take call at work if you do need something.
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Vodacom's replyOfficial
10 Sept 2024, 08:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Sept 2024, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
YN
Yoshen N's updateReviewer Update
09 Jul 2025, 12:27this was eventually resolved, thanks vodacom
YN
Yoshen N's update09 Jul 2025, 12:27
Reviewer Update
this was eventually resolved, thanks vodacom