NF
Nico F

1 reviews | Active since Jun 2012

28 May 2023, 09:51

Poor service

Bought a new phone that keeps on freezing - now take it back to see whats wrong and **** servise , technition takes his time thinks his on holiday

0
Replies (2)
Vodacom
Vodacom's reply28 May 2023, 19:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
NF
Nico F's update25 Jul 2023, 15:53
Reviewer Update
Vodacom sorted this issue out for me, I have payed in an amount to get a better phone. Thank you Fiona at brits branch for helping me out regarding this issue