TJ
Teresa J
1 reviews | Active since Dec 2020
17 Dec 2020, 09:21
Poor Service
I please need assistance to cancel my cell contract. Despite numerous calls too the cancellations centre since 28th November and reassurances that it will be cancelled, I continue to receive an invoice and get told that my account is in arrears.
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Replies (2)TJ
Teresa J's updateReviewer Update
17 Dec 2020, 09:27...tried to cancel account Sind 28th September.
TJ
Teresa J's update17 Dec 2020, 09:27
Reviewer Update
...tried to cancel account Sind 28th September.
Vodacom's replyOfficial
17 Dec 2020, 10:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Dec 2020, 10:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team