DK
Dirk K
1 reviews | Active since May 2013
30 Jan 2020, 11:29
Poor service
Good day,
I logged a call on the 06/01/2020 when ever i phone to follow up it gets said to me they call is still open i must wait. In the meantime i need to make expensive data purchases because my annual data purchase of R899 for one gig a month just stopped after 4 months. Surely it does not take weeks to rectify an error?
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Vodacom's replyOfficial
30 Jan 2020, 14:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jan 2020, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team