SM
Sophia M
1 reviews | Active since Dec 2022
11 Dec 2022, 15:26
Poor service
I am a client from vodacom for more than 20 years. I received very bad service from them. The last year my phone was in for repair 3 times for no service. I got a Samsung A72 They say to me again they must send ot away for the 4th time. My question is. How many times must I send it away. 5. 6 . Maybe 10 times????
I hope someone can help me Sophia Mattheee ***
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Vodacom's replyOfficial
12 Dec 2022, 08:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2022, 08:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team