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Vik S
1 reviews | Active since Dec 2020
07 Aug 2022, 16:44
Poor Service
I have taken 10 July 2022 HUAWEI NOVA Y9A SPACE SILVER 128GB + 20GB DATA X 1 - (C) + VIDEO TICKET - 3 MONTHS - 1GB + Huawei headset @ R199PM on Red 500MB 50min (36 Months) 36 R199.00 Monthly Charges
I never received the Huawei Headset in the package I had emailed and call in to vodacom many times. The agent kept saying it's will be dispatch. Today 7 August I not received it on any response from vodacom
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Replies (3)
Vodacom's replyOfficial
07 Aug 2022, 22:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Aug 2022, 22:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Vik S's updateReviewer Update
18 Sept 2022, 21:43Still not resolved.
VS
Vik S's update18 Sept 2022, 21:43
Reviewer Update
Still not resolved.
VS
Vik S's updateReviewer Update
05 Oct 2022, 18:05Still no response from vodacom
VS
Vik S's update05 Oct 2022, 18:05
Reviewer Update
Still no response from vodacom