mT
marcia T
1 reviews | Active since Jul 2014
08 Oct 2022, 16:03
Poor service
Good day I will like to make a complaint regarding a fibre relocation i called on the 17 September request a relocation I’m only having this number as proof Q*** then on the 7th of October I call to find out how far it’s the request only to find out it was never done please i need some answer vodacom please. Now I have to do everything all over again what a poor service I’m very disappointed on vodacom I will never 👎 recommend it to anyone
Marcia
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Vodacom's replyOfficial
09 Oct 2022, 13:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Oct 2022, 13:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team