mR
matamela R
1 reviews | Active since Nov 2019
27 Sept 2022, 18:53
Poor service
On the 14 Sept 2020 I purchase R100 airtime via vodacom app and the confirmation message that I received is only from my bank,no confirmation received message from vodacom. I contacted vodacom and they asked me to send them proof of payment of which I did,now its been 12 days without any feedback,
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Vodacom's replyOfficial
28 Sept 2022, 08:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Sept 2022, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team