YH
Yolanda H
1 reviews | Active since Aug 2013
24 Oct 2022, 13:59
Poor Service
We have been trying to close and cancel an account with Vodacom since Dec 2021. Customer care nor their complaints dept return your messages
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
24 Oct 2022, 16:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Oct 2022, 16:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
24 Oct 2022, 16:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Oct 2022, 16:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
YH
Yolanda H's updateReviewer Update
25 Oct 2022, 11:50I understand that the query with ref number *** has been closed, and that the account in question has been resolved, paid off and closed accordingly. Is there any way proof of this can be provided.
YH
Yolanda H's update25 Oct 2022, 11:50
Reviewer Update
I understand that the query with ref number *** has been closed, and that the account in question has been resolved, paid off and closed accordingly. Is there any way proof of this can be provided.
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Yolanda H's updateReviewer Update
27 Oct 2022, 15:59Thank you so much.
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Yolanda H's update27 Oct 2022, 15:59
Reviewer Update
Thank you so much.