rK
rushda K
1 reviews | Active since Jun 2011
23 Dec 2021, 07:12
poor service
paid my cellphone account yesterday 22.12.2021 , called the call centre to advise , followed the prompts to update the payment which takes 2 hours as per the electronic message , still waiting for Vodacom to update their records and update my call minutes as per my contract
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Vodacom's replyOfficial
23 Dec 2021, 09:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Dec 2021, 09:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team