Poor service

I app**** for a contract on Thursday 12 Dec. The person assisting me Pareic has been stalling and not returning my call every since. Even after several calls I made to the store his coulleauges have been covering up for him. I sent my brother in law to go check on the response. He denied of knowing of me. I was also assisted by a lady named Mpho on the phone. When ever I call she left me hanging and told him that I'm fighting. I've never experienced such behavior from a service provider.