poor service
I have done an upgrade on Wednesday and have been waiting for the confirmation call for more than the 48hours.
I have done an upgrade on CellC as well on the same day I received the phone yesterday. That is the difference between service and using COVID as an excuse for slow service. How long does it take to do a confirmation call????
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Vodacom's replyOfficial
18 Jul 2020, 15:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jul 2020, 15:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team