MZ
Minette Z
1 reviews | Active since Dec 2015
08 Sept 2020, 12:43
Poor service
Finally after 2 months they managed to update my account to up to date. The only problem is that I've been a client of Telkom since Feb 2020. I can't seem to find anyone to get my account to R0 on the credit bureau and to paid up and closed. The service up to now has been shocking.
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Vodacom's replyOfficial
08 Sept 2020, 13:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Sept 2020, 13:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team