MM
Mpho M
1 reviews | Active since Aug 2010
06 Feb 2015, 13:17
Poor Service
After I posted a complaint on Facebook on the 30th of August 2014, I received a call from one of their staff member. I explained to her that I would like to pay via EFT/Cash as I have a problem with my salary payment date - Its inconsistent and I don't want to miss any payments. Today I called their call centre and Nelly with a BAD attitude tells me that I am liable for their \Bank Charges"";<br> """
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Vodacom's replyOfficial
06 Feb 2015, 13:20Hello mfphor,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply06 Feb 2015, 13:20
Official
Hello mfphor,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team