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natasjha J
1 reviews | Active since May 2018
13 Sept 2022, 17:19
poor service
i must say i have never had a problem with vodacom before. i took a contract last week and today when i phoned i was told it was cancelled as per my request and i never cancelled it. i re did everything, but what makes me cross is i could have had a phone already and now i still have to wait again. i am not happy with the service..
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Vodacom's replyOfficial
14 Sept 2022, 08:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Sept 2022, 08:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
nJ
natasjha J's updateReviewer Update
14 Sept 2022, 09:39and now suddenly i cant get what i wanted and i never cancelled..
nJ
natasjha J's update14 Sept 2022, 09:39
Reviewer Update
and now suddenly i cant get what i wanted and i never cancelled..