Poor Service

I am extremely frustrated with Vodacom. I have been cancelling my contract with Vodacom, since March 2025. This is at the backdrop of the contract having ran its cause. The consultants keep on reading terms and conditions that they themselves do not even seem to understand. The long and short, the cancellation department keeps on extending my contract, saying I have to give them 30 days notice. This is after I spoke to over 4 agents. The second issue that I am very frustrated with is the fact that on my current WIFI plan, we agreed on a figure. Vodacom debited my account with an amount that we did not agree on and no communication was sent about this. The business model of Vodacom is that of a bully and it is frustrating because it is an individual against a mutli-million rand company.