PR
Pieter R
1 reviews | Active since Jul 2012
06 Aug 2025, 14:37
POOR SERVICE
We moved form Cell C to Vodacom Merisha Nadidoo helping with the paper work but this where the service went down hill Porting my Number as been approved the 31.7.2025 to date nothing - She not answering me or only when Phone press for answer the biggest mistake we made to more 3 cell contracts and LTE to Vodacom
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
07 Aug 2025, 07:56 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Aug 2025, 07:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
PR
Pieter R's updateReviewer Update
08 Aug 2025, 09:18thank for calling me back, but that did not resolve a thing
Me 07/082025 20H19Hi Meisha I not ported as yet still no service did receive SMS that would be done 14h***Your cellphone number will be moved to the Vodacom network on 07/08/2025
reply for Mersiah *** 08h30I have followed up with head office team and currently awaiting on their feedback. Merisha Naidoo
Me 07/082025 20H19Hi Meisha I not ported as yet still no service did receive SMS that would be done 14h***Your cellphone number will be moved to the Vodacom network on 07/08/2025
reply for Mersiah *** 08h30I have followed up with head office team and currently awaiting on their feedback. Merisha Naidoo
PR
Pieter R's update08 Aug 2025, 09:18
Reviewer Update
thank for calling me back, but that did not resolve a thing
Me 07/082025 20H19Hi Meisha I not ported as yet still no service did receive SMS that would be done 14h***Your cellphone number will be moved to the Vodacom network on 07/08/2025
reply for Mersiah *** 08h30I have followed up with head office team and currently awaiting on their feedback. Merisha Naidoo
Me 07/082025 20H19Hi Meisha I not ported as yet still no service did receive SMS that would be done 14h***Your cellphone number will be moved to the Vodacom network on 07/08/2025
reply for Mersiah *** 08h30I have followed up with head office team and currently awaiting on their feedback. Merisha Naidoo
PR
Pieter R's updateReviewer Update
11 Aug 2025, 09:3511 days later not ported as yet ??????????
PR
Pieter R's update11 Aug 2025, 09:35
Reviewer Update
11 days later not ported as yet ??????????