poor service

<br> I performed my upgrade, my contacts was transfered the sim, & once the phone was fully charged, I can just insert the sim into my new phone. That is just where the chaos started. I was misled by the salesman in beleiving that my old sim would work. When I returned to the shop I was assisted by Shaun who told me that I need to buy a new sim to use in the phone, I was not happy with this news. I made the purchase against my will as I couldn't use my new phone without it My son went to the store with the slips where he was informed by Belinda that at this store the customers have to purchase new sim's when upgrading their contract if they need it. I was very disgusted with this action. I hope this matter can be resolved. I believe I was mislead by the sales person and should have been issued with the correct sim If it cannot be resolve at the Newpark branch I will have to cancelled the upgrade & go to another Vodacom shop. On the slip it is stated that I received a TOP DOG VOUCHER. Would you be so kind as to let me know what that is I received nothing to that effect.I know that I will get the service which I always received from Vodacom during all the years I dealt with you