ZM
Zasembo M
1 reviews | Active since Jul 2020
30 Aug 2020, 21:05
Poor service
I am really disappointed by the service offered by Vodacom. @Vodacom hi can I please get help. I have made numerous attempts to get assist. Can you please send me the name and number of the legal team that accounts in arrears are handed to. I have called the contact centre line with no success. I have even gone to your branch in Durban City view and they told me to go to another place. All I need is the name of the legal team and their contact number so that I can pay off my account and cancel it.
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Replies (3)
Vodacom's replyOfficial
31 Aug 2020, 08:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Aug 2020, 08:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Zasembo M's updateReviewer Update
03 Sept 2020, 16:35@vodacom I am still waiting for a consultant to call me
ZM
Zasembo M's update03 Sept 2020, 16:35
Reviewer Update
@vodacom I am still waiting for a consultant to call me
ZM
Zasembo M's updateReviewer Update
30 Nov 2023, 06:06I have always had a problem with Vodacom. Now I have to beg for you Vodacom to remove this from my credit score. It has been reflecting as unpaid since 2020. This is pathetic.
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Zasembo M's update30 Nov 2023, 06:06
Reviewer Update
I have always had a problem with Vodacom. Now I have to beg for you Vodacom to remove this from my credit score. It has been reflecting as unpaid since 2020. This is pathetic.