TM
Thobeka M
1 reviews | Active since Dec 2018
02 Sept 2020, 07:32
Poor service
My modem stopped working yesterday when I was about to send my assignment. I contacted Vodacom and I was informes that my contract for the moderm was cancelled in July without my consent. I was told that a request will be sent and that I must contact Vodacom on the 8 of September 2020. I am very dissapointed because I needed to use the moderm yesterday. Can someone call me on *** as soon as possible
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Vodacom's replyOfficial
02 Sept 2020, 08:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2020, 08:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team