LM
Lunga M
1 reviews | Active since Oct 2012
02 Oct 2025, 17:52
Poor Service
They decided to put a ***** alert flag on my account and they are sending me from pillar to post on removing it (even after going to the branch as per their instruction)or even cancelling my contract (which is over a year due for an upgrade).
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Replies (2)
Vodacom's replyOfficial
03 Oct 2025, 08:17Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply03 Oct 2025, 08:17
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
LM
Lunga M's updateReviewer Update
07 Oct 2025, 09:54How much am I expected to pay to get this process going??
LM
Lunga M's update07 Oct 2025, 09:54
Reviewer Update
How much am I expected to pay to get this process going??