1 reviews | Active since Jun 2014
poor service
The worst five days. Vodacom service as gone to the dogs from Thursday vodacom as been giving me the run around and my problem was only sorted out today. I have been told a lot of lies and made promise which as not been kept. I lay ed two complaints with the vodacom agents and both agents did not send my complaints. I was told my Sim card was broken and I needed 2 get a new one and do a sim swap which I did all 2 find out that vodacom just needed to reset my setting on my sim card and the people that could do that don't work on weekends and voadcom not help me I had 2 wait for today to sort it out. And all could of been done on Thursday but the vodacom agent was 2 lazy to check what was wrong. I have spent Thursday and Friday and Sunday + today on the phone with vodacom I had spent money that I didn't need 2 spend all because of the vodacom agents who don't know they job
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
