POOR SERVICE

JOB NO.***4 I TOOK MY PHONE IN FOR REPAIRS 2 WEEKS AGO FOR AND NOTHING HAS BEEN DONE AND I HAVE TO CONSTANTLY FOLLOW UP ON THEM. MONDAY I WAS TOLD THE PHONE IS READY BUT AWAITING PROOF OF PAYMENT AND I EMAILED IT TO THEM. I CONTACTED THEM AGAIN YESTERDAY AND I WAS TOLD TOLD PHONE IS AWAITING A SPARE PART AND IS NOT FIXED