Poor Service

<p>We have a corporate account with Vodacom (i.e. C ********** -5) with several users. I have lodged official queries on high data usage on at least 4 users, some dating as far back as 2015 and even completed and submitted PAIA forms as requested by Vodacom. I have made several follow ups with various Vodacom managers (e.g. Ali Tlabela, Margie Tshozana, Noni Chitura) as well as the allocated email address (i.e. ********** Recent follow-ups have been made with the current Vodacom Manager and there is no resolution to this matter. Some of the users' bills/invoice were over R10 000.00 due to high data usage but Vodacom is failing to provide the users with the itemised billing showing which websites were accessed by these users, as requested.</p>