TG
Terrance G
1 reviews | Active since Jul 2020
01 Sept 2025, 14:28
Poor service
After spending time on the call, I was advised the agent did not press the submit button so I have to log another request and pay another instalment for *********** service Reference ***
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
02 Sept 2025, 08:50Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply02 Sept 2025, 08:50
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
TG
Terrance G's updateReviewer Update
01 Oct 2025, 10:40Hi, please can the agent call me. The amendment to the contract was not as it was discussed.
TG
Terrance G's update01 Oct 2025, 10:40
Reviewer Update
Hi, please can the agent call me. The amendment to the contract was not as it was discussed.