Poor Service

On the 14th April 2015, i complained on Hello Peter and got a system generated response from Vodacom that investigation will be carried on and they will let me know. it is now over a week and no one has contacted me. The original complaint was about a data sim i bought which does not work in my tablet. I went to and fro the shop i bought it from and two vodacare centre who could not help me. i then suggested i cancel the contract because the product is not working. i was told i will have to pay penalties. That is when i filed in a complaint but since then there has been not response. THIS IS TOTALLY UNACCEPTABLE TAKING INTO ACCOUNT VODACOM HAS MADE A LOT OF MONEY FROM ME SINCE I HAVE BEEN THEIR CUSTOMER SINCE 2007 AND I CURRENTLY HAVE THREE CONTRACTS WITH THEM (IWTH ONE I AM NOT RENEWING)<br> <br> Violet, ***