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Phumlani M

1 reviews | Active since Sept 2015

02 Aug 2017, 08:17

Poor Service

<p>I upraded my contract online yet vodacom is charging me admin fee. For what? </p> <p> </p> <p>i need my money back.</p>

0
Replies (3)
Vodacom
Vodacom's reply02 Aug 2017, 09:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply02 Aug 2017, 12:47
Official

Good Day

Kindly note that your query has now been resolved.

Regards

Dc

PM
Phumlani M's update17 Aug 2017, 08:20
Reviewer Update
i haven't received any thing from vodacom till today, how did vodacom resolve the query?