OB
Olinda Ben-Mazwi
1 reviews | Active since Aug 2012
28 Jan 2025, 13:25
Poor service.
Vodacom should invest in training their customer service consultants, someone should be listening to these calls in order to hear how poorly we are being treated as customers. Secondly, stop ****ming us. If an account is paid up, why can you only make use of it after 72hours?
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Vodacom's replyOfficial
28 Jan 2025, 13:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Jan 2025, 13:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team