MN
Matimu N

1 reviews | Active since May 2017

04 Jul 2017, 11:29

poor service

<p>on the 3rd of july 2017 i was at the vodacom shop 4U at carlton centre to do sim swop contrat ,i was help by the lady called Zama she was not will to help me , she was on the phone chat i have to ask her can i come because she was not calling 4 the next customer.so she give a paper to sign so ask why iam siging 4 bacause this paper is blank on space of ID number she you want to" sign or what beacase iam tired of see this face the all day i want to go" she was not polite to me as customer she was very rude, so i asked 4 manager she just say the manager is on lunch so i ask 4 Assnt Manager she was also busy with other customer so i wait 4 the Manager, the Manager was polite and helpful but they was they treat customer there is very iam not going back there any more, 4 the past four month vodacom service 4 the me was very bad. coz i dont understand why u have different price on the same service on different shop some shop charger R65-00,R63-00, and R100-00 4 contract sim swop i think this is a ******* to us customer of vodacom...... </p>

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Replies (1)
Vodacom
Vodacom's reply04 Jul 2017, 14:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

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