TvdW
Theo van der Walt

1 reviews | Active since Apr 2017

27 Jun 2017, 18:18

Poor Service

<p>It looks like we have anather Spur we the customer means nothing to them. I am a Vodacom custer for a long time with 3 contracts with them. One of my contracts I have a problem with for the 1st time they will escalate a week that 2nd time I phone just to here they will esculate it and can take up to 7 days. The people all complain that this month they must buy extra data and airtime. Did the cuptas also now capture Vodacom</p> <p> </p> <p>I am realy ****ed off with them and will use every singel media if I din't get an answer</p>

0
Replies (2)
Vodacom
Vodacom's reply28 Jun 2017, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply28 Jun 2017, 13:51
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team

Best regards,