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alli H
1 reviews | Active since Jun 2017
04 Mar 2021, 15:02
Poor service
I had a contract with vodacom called to cancel it on numerous times at the beginning of the year. Was told it will be canceled debits went off for Jan and Feb called again today to be told no calls log in jan and policy was only canceled on the 28th feb
I was told I would be refunded for premiums collected after cancelation
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Vodacom's replyOfficial
04 Mar 2021, 16:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Mar 2021, 16:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team