1 reviews | Active since Jun 2017
Poor Service
<p>I am tiered of the poor service I recieve from Vodacom. I have had to phone Vodacom 3 times to activate the airtime transfere service and everytime I want to trasfer airtime I land up with errors only having to phone Vodacom again to reactivate the same F***ING service, every F***ING month!! WHY DO I KEEP ON HAVING TO ACTIVATE THE SAME SERVICE EVERY MONTH??????? IT is frustraing!! On top of that, I have bad attitude with the person at the call centre and all he said was "phone next month to reactivate" without an explination!!! UTTERLY USELESS AND DOWNRIGHT RUDE!!!!! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
As per our telephonic discussion this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R.Maart
Best regards,
Good day,
As per our telephonic discussion this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R.Maart
Best regards,
Thank you for contacting me and trying to sort this out.
Thank you for contacting me and trying to sort this out.